Client & Executive Services Administrator For Executive Coaching Company

EngagedLeadership is a high-end executive coaching boutique. The role of “Client & Executive Services Manager” is being created to help support the rapid growth of our evolving 9-year-old company.

We provide executive coaching and leadership training to many of the world's top companies, including Epic Games, Glassdoor, Activision, Autodesk, MSG Entertainment, and Lucasfilm. Also, we have a long list of start-ups and fast-growing organizations on our roster.

 This role is an opportunity for anyone who loves to be involved in all aspects of running a business. Part sales, part administration, part hospitality, part event coordinator, this role is designed for someone who likes to have fun and thrives on offering 1st class support across an entire organization.

 We are primarily a work-from-home virtual office with an administrative team of 6 and a powerful base of over 30 world-class executive coaches and facilitators. 

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**THIS JOB IN A NUTSHELL**

As the "Client & Executive Services Manager", you will have an opportunity to make a significant contribution in the following two ways:

1) Supporting the CEO/COO & Internal Operations Team

  • Supporting & anticipating the needs of the CEO/COO, Executive & Admin Team, and coaches

  • Help keep track of all open sales and active engagements 

  • Confirm accuracy of purchase orders, invoices, expenses, and client-facing documents

  • Traditional administrative support: Generating reports, shipping materials, submitting receipts, researching, lite-IT, and offering operational support as needed

2) Supporting External Clients

  • Provide administrative support & follow up with client throughout the sales process

  • Speaking & writing to potential clients to find out what their needs are

  • Onboarding new clients to ensure they have a high-class experience from the onset

  • Liaison in advance with our clients to ensure virtual and onsite events run smoothly

**THIS POSITION IS PERFECT FOR YOU IF YOU…**

  • Have 5+ years of professional experience in administrative support or client services

  • Thrive at creating order from chaos by regularly reprioritizing & context switching

  • Have a service-oriented attitude. Always want to go above and beyond for your team, the coaches, and the client.

  • Possess a need for accuracy and organization that makes others think you are insane: Searching for the missing penny in a spreadsheet, ProOfReadig, and editing, building operational processes, etc

  • Have a working knowledge of Word and Excel, PowerPoint, Keynote, Google Suite, Adobe Suite, Constant Contact/MailChimp, iOS, Dropbox, CRM Software

  • Enjoy working both independently with little to no supervision and collaboratively in a group setting

  • Can brainstorm solutions to challenges that most people would deem impossible

  • Enjoy a start-up, fast-paced, roll-up your sleeves, all-hands-on-deck mentality. 

**DETAILS ABOUT THE POSITION**

COMPENSATION: $45-$55K + Possibility for health benefits + Room to grow.

START DATE: When the right candidate comes forward (Preferably Fall/Winter of 2021)

WHERE: Work from home + occasional travel to Midtown NYC or NJ for team meetings

HOURS: Full-Time / 35-40 hours a week / Monday Through Friday / Typically 9 AM -5 PM / Occasional non-traditional and weekend hours required

**HOW TO APPLY**

Custom cover letters OR creative ways to submit for this position are highly encouraged, provided that the initial contact is through email, with the criteria below.

  1. Craft an email to Michael Ian Cedar showing your personality & fit for the position

  2. Subject Line: "Rockstar Assistant For Hire - {Your name}"

  3. Include where you heard about this position

  4. Name your favorite personal growth or leadership book that had an influence on your life

  5. Mail to: Michael@EngagedLeadership.com

Interviews will be by appointment only. All applicants who follow the directions above will receive a response & all qualified candidates will be kept on file for upcoming opportunities.

EngagedLeadership is an Equal Opportunity Employer. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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